Online retail

National Retail Federation, eBay Announce Partnership to Fight Organized Retail Crime

Washington, March 22, 2010 - The world’s largest online marketplace is partnering with the world’s largest retail trade association to tackle organized retail crime.

This unique partnership between eBay and the National Retail Federation will receive tie in support from the Federal Bureau of Investigation, retailer participation and new technology to identify and attack organized retail crime.

Over three in five consumers prefer shopping through flash sale sites

NEW YORK, March 18 -- A new study conducted by Kelton Research finds that over three in five Americans prefer to spend their money on discounted items online rather than purchase regular-priced items at retail stores.

These findings echo the increasing popularity of "flash sale sites," which are online retailers that offer consumers exclusive discounts on products for limited time or "flash" sale periods.

Where it fits depends on the business model

NEW YORK (Mar. 11, 2010) -- The ROI from catalog marketing is low relative to other online and offline media, including e-mail, Internet search and direct-response newspaper ads. The reason is that catalogs are expensive to produce. But consumers revere them and they hold an important position in the multichannel mix.

3/8/2010 -- Chicago -- Emmis Interactive Inc. today announced it has signed a long-term agreement with Astral Media Radio, a division of Astral Media Inc. (TSX: ACM.A/ACM.B). Emmis Interactive will provide its interactive platform and sales consulting services to Astral as part of Astral Radio’s renewed emphasis on building out its Interactive business.

T-Mobile Ranks Highest in Customer Satisfaction with the Wireless Retail Sales Experience

WESTLAKE VILLAGE, Calif.: 4 March 2010 - As more wireless customers switch to smartphones, many retailers are readjusting the wireless retail sales experience to address the specific needs of these customers, according to the J.D. Power and Associates 2010 U.S. Wireless Retail Sales Satisfaction StudySM-Volume 1 released today.

Cambridge, Mass., March 8, 2010 -- Despite entering a more mature phase in its evolution, online retail in both the US and Western Europe remains poised for a robust period of double-digit growth over the next five years, according to two new forecasts by Forrester Research Inc. (Nasdaq: FORR).

LOS ANGELES and SAN JOSE, Calif., March 8, 2010 - Magento, an open source e-commerce platform, and PayPal today announced they are expanding their relationship to offer PayPal to online retailers through Magento's open source shopping solutions.

PayPal will be deeply integrated and promoted to merchants and developers using Magento's service, making it even easier for businesses to get up and running with e-commerce and online payments.

American Customer Satisfaction Index: Online Brokerage Surges with the Market; E-Retail and Online Travel Sites Also Make Gains

ANN ARBOR, Mich. (February 16, 2010) – Customer satisfaction with e-commerce websites stages a comeback a year after suffering its first decline since 2004, according to the American Customer Satisfaction Index (ACSI).

NEW YORK (Feb. 23, 2010) -- About 85% of online moms said having a baby changed their purchasing habits, according to the “21st Century Mom” report, a 2009 study published by BabyCenter, an online community for expectant and new moms.

Mothers control an estimated 80% of all household spending, or $1.7 trillion a year, and retailers must understand how women’s shopping behaviors change when they have children.

eMarketer: Retailers in all product categories have a place in mobile commerce

NEW YORK (Feb. 19, 2010) -- For mobile commerce to gain critical mass, consumers must be able to at least access the Internet from their mobile phones.

More than 80 million US mobile phone users will access the Internet from their device in 2010, eMarketer forecasts. That’s nearly 35% of all mobile phone users and almost 27% of the US population. By 2013, almost 50% of mobile phone subscribers will have Internet access.