Forrester Research

Cambridge, Mass., March 8, 2010 -- Despite entering a more mature phase in its evolution, online retail in both the US and Western Europe remains poised for a robust period of double-digit growth over the next five years, according to two new forecasts by Forrester Research Inc. (Nasdaq: FORR).

Akamai Reveals Critical Link between Site Performance and Customer Satisfaction for Financial Services Firms

January 26, 2010 -- CAMBRIDGE, MA - January 26, 2010 - Akamai Technologies, Inc. (NASDAQ: AKAM), the leader in powering video, dynamic transactions and enterprise applications online, today released key findings from a commissioned study conducted by Forrester Consulting on behalf of Akamai examining the impact of website performance on customer satisfaction in financial services.

Cambridge, Mass., January 12, 2010 -- After a dismal performance in 2009, the technology sector will see a recovery in 2010 as businesses and governments in the US and around the world begin spending again on information technology, according to a new report by Forrester Research, Inc. (Nasdaq: FORR).

After declining 8.2 percent in 2009, US IT spending will grow 6.6 percent in 2010 to $568 billion. Global IT spending, which dropped 8.9 percent last year, will rise 8.1 percent in 2010 to more than $1.6 trillion.

Study finds B2B marketers who develop consistent, repeatable processes and invest carefully in automation achieve stronger, more qualified sales pipelines

ATLANTA, Jan. 12, 2009 - In and out of an economic downturn, companies struggle to keep pipelines filled with sales-ready leads. But a new, commissioned study conducted by Forrester Consulting on behalf of Silverpop found that B2B marketers who develop consistent, repeatable processes and invest carefully in automation achieve stronger, more qualified sales pipelines.

The Forrester Wave: Email Marketing Service Providers, Q4 2009

DALLAS, TX — December 29, 2009 — Epsilon today announced that the December 2009 report “The Forrester Wave: Email Marketing Service Providers, Q4 2009” named Epsilon as a leader. The company received a perfect score in 36 of the evaluation criteria.

The evaluation of email marketing services providers (ESPs) included a review of 15 vendors against 69 criteria. Epsilon was among eight leaders who were cited for “innovation and a commitment to advancing client education and sophistication.”

NEW YORK, Nov. 17 -- As the biggest online shopping day of the year approaches, industry experts are predicting increased e-commerce sales as compared to one year ago. The emergence of flash sales, from leading sites such as TOTSY and GILT, are expected to be a primary reason for an increase as cost conscious shoppers look for quality products at discounted prices.

According to Forrester Research, there is an expected 8% increase to $44.7 billion in online holiday sales compared with a year ago as bargain hunters turn to the Web for deals.

CAMBRIDGE, Mass., November 6, 2009 -- Brightcove Inc., the leading online video platform, today announced it was recognized as a leader by Forrester Research, Inc. in its report, The Forrester Wave™: U.S. Online Video Platforms, Q4 2009, which was published today. Brightcove was among the select companies that Forrester invited to participate in its Wave report, and the company received top scores across all of the major evaluation categories.

Cambridge, Mass., November 2, 2009 -- With overall retail sales expected to show no gain this holiday shopping season, online retail sales in the US will reach $44.7 billion this holiday season, an eight percent increase over last year, according to a new forecast by Forrester Research, Inc. (Nasdaq: FORR). The growth rate represents an increase from 2008, when, on the heels of the worst of the global financial crisis, online holiday retail sales in the US grew just five percent. Forrester defines the holiday shopping season as the months of November and December.

Recipients Honored At Forrester's Consumer Forum

Chicago, October 27, 2009 -- Forrester Research, Inc. (Nasdaq: FORR) today honored 13 Forrester Groundswell Award winners for excellence in achieving business and organizational goals with social technology applications.

High Score for Investments and Vision for Market, "Strong Implementation Practice" and Very Strong Client References Contribute to Placement

Bangalore, India, August 13, 2009 -- Infosys Technologies Limited (NASDAQ: INFY) today announced that it was named a leader among SAP implementation providers in the August 2009 Forrester Research, Inc. report, "The Forrester Wave™: SAP Implementation Providers, Q3 2009". Infosys was among the select companies that Forrester invited to participate in its Q3 2009 Forrester Wave™ report.