Bureau West Marketing & Research
Bureau West Market Research and Marketing Strategy is a consortium of marketing and research professionals that provides market research with Internet users to improve Website effectiveness and usability.
General overview of research methods used, from the website:
We conduct in-person focus groups, as well as online discussion board groups, video-conferencing groups, one-on-one interviews, online and offline surveys, and website usability and effectiveness testing.
Seems like a small operation (WordPress blog), but that can be beneficial if that is what you are seeking. Worth a look.
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